COMMERCIAL & REAL ESTATE AIR CONDITIONING ADELAIDE

PROFESSIONAL AIR CONDITIONING

Artic Air is a privately owned and run company founded in October 2003. We specialise in the service, maintenance and installations of heating and cooling systems. We provide fast, accurate and reliable service to the Real Estate & Commercial industry.

CUSTOMER SERVICE

One of our specialties & strengths is our relationships with rental & commercial clients. We understand the crucial role that a property manager faces when dealing with the tenant, landlord and service supplier. For this reason, all of our jobs have pictures taken “before” and after “completion”. These pictures are kept on file for any future reference if required.

QUALITY WORK

All of our installations are carried out “in-house”, and not outsourced to random contractors. This enables us to ensure that the quality of our work is of the high standards. Pictures of the completed installations are uploaded to a portal or emailed through (depending on what maintenance system the agent is using). This way, both the landlord and property manager are able to confirm the work is completed to their satisfaction.

WARRANTY

Artic Air’s installation works are warranted for 5 years. Furthermore, all our service works carry a warranty ranging from 6 months -12 months depending on the application at hand. There are no charges for new installation quotes. Service and repair quotes are only charged if they exceed the time invested in diagnosis and preparation of the quote.

We have two dedicated service coordinators, who understand the communication process required with property managers – from receiving the work order, collecting keys, to the booking of the appointment with tenants.

WELL EQUIPPED

With a dedicated service manager, advanced fleet of 5 fully equipped service vehicles on the road, qualified technicians, smart phones, I-pad connectivity, and GPS tracking, we cover all metropolitan areas across Adelaide. Artic Air can dispatch a van to new location with all relevant details of the job emailed through to the technician within 30 mins, if required in an emergency request.

SERVICE IN PEAK TIME

With all of this in place, we are capable of taking care of your cooling and heating needs through peak times. Our endeavour is to become a leading service provider in the heating and cooling industry for the rental and commercial markets, covering repairs, installation change overs, new installations and general maintenance.

Artic Air looks forward to being listed on your “Preferred Air-Conditioning Contractors” list in order to offer you the best in customer service so as to enhance your own company’s goals and directives.

Contact us today for your next air conditioning installation, repair, service and maintenance job.

Because we care at Artic Air

TESTIMONIALS

 

"I am more than impressed with the excellent service and workmanship involved with the installation of a new RC air-conditioning unit. Artic Air provided an initial assessment of the job required, followed by a full day removing the old unit and reinstalling the new unit. This included organising a crane to install the new unit on the roof. The work commenced at 8 am and progressed through until completion at 6 pm. A total of five workmen including an electrician were involved in the job and they worked very efficiently and professionally. Each of the workers were friendly and polite during this time. Once the installation was complete they did a thorough job of cleaning up and removing rubbish. I would more than happily refer Artic Air to others. I was most impressed that Paolo managed and oversaw the entire installation process. It was a pleasure to see workmen taking pride in their work."

Julianne Graham