Artic Air commenced operations in October 2003 under the leadership of our founding director Paolo Gasparini. Paolo realised there was a need for personalised, fast, accurate and reliable air-conditioning services in the private residential sector, after having spent time in Perth as head of Carrier showroom’s quality control department. This rich experience enabled Paolo to specialise in the service, maintenance and installations within the HEVAC industry.


Artic Air has evolved and grown significantly over the years. Some of the factors contributing to our success include:

  • Business relationships with our clients
  • Transparent and reliability assessments of your air conditioning and heating systems
  • Efficient and prompt services
  • Word-of-mouth referrals from our ever growing list of satisfied clients


All of our jobs have pictures taken before and after job completion. These pictures are kept on file, for any future reference if required.


All of our installations are carried out in-house. We do not outsource to random contractors. This enables us to maintain the highest standards of quality in our work. Pictures of the completed installations are saved in our data bank and emailed to the clients as a confirmation of job done. We strive to ensure your satisfaction.


Artic Air’s installation works are warranted for 5 years. All service works carry a warranty of 6 months – 12 months, depending on the application at hand.


We do not charge for new installation quotes. Service and repair quotes are only charged if the quote not exceeds the time invested in diagnosis and preparation of the quote.


We have two dedicated service coordinators, who understand the communication process required, from the point of receiving the work order, to the booking of the appointment with you. With a dedicated service manager, 5 fully-equipped service vehicles on road, qualified technicians, smart phones, Ipad connectivity, and GPS tracking, we cover all metropolitan areas across Adelaide.

In case of an emergency, we can dispatch a van to a new location, with all relevant details of the job emailed through to the technician, within 30 mins.


With all of this in place, we are now positioned more than ever to take care of your cooling and heating needs through the peak times. We lay special emphasis on being a leading service provider in the heating and cooling industry for the residential market. We cater to repairs, installation change overs, new installations and general maintenance for our valued customers.

Artic Air looks forward to being your preferred air-conditioning contractor by offering you the best customer service and peace of mind.

Contact us today for your next air conditioning installation, repair, service and maintenance job.

Because we care at Artic Air



"I am more than impressed with the excellent service and workmanship involved with the installation of a new RC air-conditioning unit. Artic Air provided an initial assessment of the job required, followed by a full day removing the old unit and reinstalling the new unit. This included organising a crane to install the new unit on the roof. The work commenced at 8 am and progressed through until completion at 6 pm. A total of five workmen including an electrician were involved in the job and they worked very efficiently and professionally. Each of the workers were friendly and polite during this time. Once the installation was complete they did a thorough job of cleaning up and removing rubbish. I would more than happily refer Artic Air to others. I was most impressed that Paolo managed and oversaw the entire installation process. It was a pleasure to see workmen taking pride in their work."

Julianne Graham